44 years old
He visited 15 countries in 1 year, from South America to India. In 2014, he landed in Leiderdorp at the Supershortlease office. Far away from the vast expanse, but perhaps even further away from the average corporate office landscape.
“There is an open atmosphere here”, Bauke says. “With our small team, we can respond quickly. We know what’s going on with everyone, even privately. That does make the work a lot more personal! I also find humour very important. We have a committed team that is very interested in each other and in the customers. People who listen to each other. Are attentive. That works both ways, because what you give to others, you get back.”
Asking questions and listening: the Supershortlease team builds the organisation and determines joint goals with an open mind. The bar is raised ever higher, which Bauke likes. “I want to challenge myself mentally and physically. For instance, I run at least four times a week and regularly visit the gym.”
Does he have any tip with regard to distant travel destinations? “India is my favourite. A country of extremes. The combination of nature, people and food is wonderful. Travelling shapes you, changes you. You experience the freedom of deciding what you want to do.”
54 years old
Senior account manager short-lease and human resource
She has been working here for 19 years. That seems long, but because of the fun challenges throughout the years, it does not feel that way for Trea. For instance, she helped build up Supershortlease from the very beginning. Every day, she finds the motivation to properly arrange things for customers. And she takes that quite far. A new course, some extra work in the evening; she is a passionate lady. And not just at work. “My present for my fiftieth birthday was to participate in the New York Marathon”, she says with a smile. “One year later, in 2016, I ran the marathon in Berlin. It may sound contradictory, but I find peace in running. I also like to push my limits. How far can you go? Very far! I don’t do this alone: my dog - a border terrier - always runs with me.”
For Trea, finding suitable transport solutions for the people she talks to on the phone is something of a sport. And she likes to push the limit there as well. “I am a bit of a blabbermouth and ask all sorts of things”, she warns. “But that does mean you get to know your customers better. I truly have a good bond with many of them.” She also shows this social side to her colleagues. “I make soup for the guys every week. Always fresh, and with great pleasure. I love to cook. And when it’s their birthday, they get to choose what kind of soup they want. They each have their favourites.”
45 years old
Commercial manager lease/short-lease
He has always been in the automotive industry. Yet he only sees cars as practical objects. It is mainly the service that attracts him to his work for Rebel Lease. Listening to customers well and then giving them good advice. Taking care of things and keeping promises.
“I understand the emotion that surrounds a car very well”, he notes. “Calculating the addition is interesting, but there is little experience in that. Customers often choose a car they like, for the appearance and attractive options. That gives me the advisory role that I feel good about.”
He could not have predicted in advance that the development with Rebel Lease would happen as quickly as it did.
“Super cool!” Ivo thinks. “Lots of things are happening, both internally and externally. That dynamic challenges me, makes me want to get the most out of it. Even when a customer has a question that is does not immediately fit. It forces me to leave the beaten track and seek out the adventure. Then I am at my best. Enterprising. A go-getter; first do, then think about it.”
Laughing: “Of course, that sometimes puts me in a tricky position. People sometimes say: ‘it is never boring with you around’. That is true, I am very impatient and have a high energy level. That is why I like to exercise: cycling, water polo, squash. I can put my energy into it and that brings my mind to rest. When I feel good about myself, I radiate this toward my environment. It has a positive influence on my work. And on my family”.
34 years old
He keeps a close eye on the car market. He has been doing so since his youth. But now Shahid can also use his interest in new models and versions in his daily work. If you want to know what is available - and want to drive it fast - then Shahid is who you want to talk to.
“99 out of 100 times, the customer can directly get ‘wheels’ from us”, he says. A hefty promise, but Shahid has the insight and skill to provide ad hoc solutions for customers. “And if we do not have a specific car directly available, I first help the customer on their way with a similar model. Of course, I later exchange it with the desired car”, he explains.
Besides the work, Shahid is an passionate athlete and a true family man. Unfortunately, a knee injury forced him to put football aside. To work on his recovery, he started running. 5 kilometres quickly turned to 10 kilometres. And now the half-marathon of the City-Pier-City Loop is next. Target time: 1 hour 45 minutes. Recently, he also started giving football training to the Ukkies; children aged 4-6 years old. Including his own son, who is a goalie.
In his work, Shahid is just as open and honest as he is in private. He likes taking work off customers’ hands by proactively responding to what needs to be done. “I try to do as much as possible and go as far as possible”, he says. “This allows me to find the best and most affordable solution for customers. That is what people can expect from me.”
32 years old
She is a huge fan of snowboarding and a travel type. With the Maldives and Bali still fresh in mind, the excitement of going snowboarding in Canada beckons her. “There is still so much to see and experience”, Sharon feels.
So what is it with her and cars? Well: her first car was a Peugeot 207. That already says a lot. “I love nice and open driving”, she says. Sharon also loves sports cars. “I visit the Porsche Days and the Super Car Sunday on the TT circuit in Assen every year. That exhaust sound! Don’t you just love it?”
Working at Supershortlease and Rebel lease feels like a second home to her. “I am very sensitive to the right atmosphere”, she says. “As field account manager, I want to make leasing cars a lot more personal.
It is about more than just delivering cars; I want to connect with the customer. If this collaboration runs smoothly, this leads to more satisfaction from both sides. People around me tell me I am social and caring. It is great to always surprise customers with that. By doing that little bit extra.”
But the package she brings is broader than that. Sharon is also minces no words and is not too fond of waiting. And quite the perfectionist as well. “It just has to be neat”, she responds, laughing. “I figure everything out down to the last detail and take care of everything that is necessary. Companies spend money, and they can expect to be pampered. I consider that only natural.”
47 years old
Some people simply know everything about cars. Eric van der Geer is such a person. He has a passion for technique and follows the developments of the car world closely. Originally trained as a car mechanic, he grew to the position of manager with his previous employer. Since 2007, Eric has been applying all his knowledge and experience as fleet manager of Huurmij Mobility.
“No two days are the same and that keeps my work exciting”, he says. “If I am not conducting price negotiations with suppliers, I may be working on maintenance, damager repair or getting new cars ready. I manage three guys in the workshop. Together, we make sure our fleet looks top-notch.”
He spends his spare time with his wife and 2 teenagers, a boy and a girl. Saturdays in particular are filled with volleyball and football. Both in his work and in fatherhood, he goes with his gut. “Your gut is an excellent starting point to base choices on”, says Eric. “That is an approach I got from my work as MOT inspector. Just like the ability to make decisions quickly.”
“It is either good or not", he states. “That is what I always say to the car mechanics I train: what choices would you make if it was your own car? That is the best frame of reference you have. And with that starting point, you always make the right decisions for customers.”
29 years old
With a father in the car industry, his love for cars developed from an early age. Tjeerd mainly likes regular-looking cars with large engines. “Crude cars”, he calls them. He has been working as an operational officer for Huurmij Mobiliteit since 2015. In particular for Supershortlease and Rebel Lease.
“I have fun colleagues and a diversity of tasks”, Tjeerd explains. “I love that; all those arrangements. I constantly need to act with regard to contract management, transport, planning, repairs and maintenance. That is why I am regularly in contact with customers. Those are usually pleasant conversations, but sometimes I have to be strict. I have a strong sense of justice, both for the customers and myself. That is why we fortunately always come to a solution together. The best moments are of course when I get to call customers about the delivery of their new lease car.
He himself loves driving to Austria and back during the winter. Tjeerd: “I love snowboarding. The freedom, the peace it gives me. Fantastic! And partying with friends afterwards. If it were up to me, I would go five times a year, but I can usually manage two times.”
In the summer period, he focuses on football, diving and barbecuing. If the weather permits it, Tjeerd fires up his barbecue every weekend. And not for a hamburger. No: they are dishes that can easily have 10-12 hours of preparation time. Think of pulled pork, a good piece of ham or a tomahawk ribeye. “The tastiest piece of meat there is”, he says. “What applies to barbecuing also applies to work: with attention and a little patience, you get the best result.”