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Assistance abroad during the holiday

If you are going abroad, you will find the necessary information here. Do you have a question about short lease or leasing from Supershortlease? View the  FAQ or use the contact form.

You can travel to the following countries in Europe with our cars:
- Belgium
- Denmark
- Germany
- Finland
- France
- Greece
- Hungary
- Ireland
- Italy
- Croatia
- Luxembourg
- Norway
- Austria
- Poland
- Portugal
- Slovenia
- Slovakia
- Spain
- Czech Republic
- United Kingdom (England, Scotland, Wales, Northen Ireland)
- Sweden
- Switzerland

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Coverage in the event of a breakdown with a technical cause or damage of the rented car

In case of breakdown of the rented car, Supershortlease must be contacted at all times. Reimbursement will only be granted with prior consent!

  • Towing the vehicle to the nearest garage.
  • Towing the coupled trailer/caravan.
  • Reimbursement of taxi costs for travel between towing company, garage and hotel and collection of the replacement rental car.
  • Reimbursement of an unforeseen overnight hotel stay in the event of a breakdown of the rental car, up to a maximum of € 100 per person per night.
  • Deployment of replacement transport after 24 hours.
  • Use of replacement transport based on an equivalent vehicle according to availability.
  • Repatriation of a non-repairable vehicle (waiting time 1 working day, 1 overnight stay agreed max. costs see overnight stay)


Excluded from coverage

  • Costs incurred without Supershortlease being informed of the breakdown or damage
  • Incurred Phone costs
  • Food/drink/living costs

Private individuals are only covered if foreign coverage has been taken out for a one-off amount of € 75 incl. VAT. These will then only be costs that cannot be recovered by us through the brand coverage of the car manufacturer of our insurer.